Legal
Privacy Policy
How Copyscripto collects, uses, and protects your personal data.
Last updated:
1. Who We Are
Copyscripto Ltd. ("Copyscripto", "we", "our", or "us") is a professional SEO and copywriting agency. Our website is copyscripto.com. For any privacy-related questions, contact us at hello@copyscripto.com.
2. Information We Collect
We collect information in the following ways:
- Information you provide directly — name, email address, company name, and project details submitted via contact forms, free audit requests, or email.
- Usage data — pages visited, time spent, referral source, and browser/device type, collected via analytics tools (see Section 5).
- Communications — any correspondence you send us, including emails and messages.
We do not collect sensitive personal data (e.g. health information, financial account details, or government IDs).
3. How We Use Your Information
- To respond to enquiries and deliver the services you request.
- To send relevant updates, proposals, or service information (you may opt out at any time).
- To improve our website and understand how visitors use it.
- To comply with legal obligations.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your data under the following legal bases:
- Contractual necessity — to provide services you have requested.
- Legitimate interests — to improve our services and communicate with prospects.
- Consent — for marketing communications, which you can withdraw at any time.
- Legal obligation — where required by applicable law.
5. Analytics and Cookies
We use analytics tools (such as Google Analytics or similar services) to understand how visitors interact with our website. These tools may set cookies and collect anonymised usage data including IP address (truncated), browser type, and page paths.
You can control cookies through your browser settings. Disabling cookies may affect certain website functionality. We do not use cookies for advertising or cross-site tracking beyond standard analytics.
6. Data Retention
We retain personal data only as long as necessary for the purpose it was collected:
- Contact enquiries: up to 3 years after last contact.
- Client project data: up to 5 years for legal and accounting requirements.
- Analytics data: typically 14 months, per our analytics provider's retention settings.
7. Data Security
We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These include encrypted connections (HTTPS), restricted internal access, and regular security reviews.
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take the protection of your data seriously.
8. Third-Party Services
We may share data with the following categories of trusted third parties, strictly for operational purposes:
- Email delivery providers (for sending correspondence and notifications).
- Analytics platforms (for website usage analysis).
- Cloud storage and project management tools used to deliver client work.
All third-party processors are contractually bound to handle data in accordance with applicable privacy laws.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — request deletion of your data where there is no overriding legal basis for retention.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests or for direct marketing.
- Withdrawal of consent — withdraw consent at any time without affecting prior lawful processing.
To exercise any of these rights, email us at hello@copyscripto.com. We will respond within 30 days.
10. International Transfers
Your data may be processed in countries outside your own. Where we transfer data outside the EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the revised policy. For significant changes, we will provide a more prominent notice.
12. Contact
Questions, concerns, or requests regarding this policy should be directed to:
Copyscripto Ltd.Email: hello@copyscripto.com